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The comprehensive guide to business email management

An effective email management framework for your business



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Case Studies

Find out how we've helped customers like Ramboll and Gensler.


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Implementing Ideagen Mail Manager

Hear from our customers how they implemented Ideagen Mail Manager and the benefits of doing so.


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Holistic email and document management

Integrate Huddle + Mail Manager

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Are you using Ideagen Huddle and want to ensure important emails are captured as well as documents? Mail Manager integrates directly into Huddle to make email management a breeze.


Mail Manager is a market-leading email management solution developed by Arup, now part of Ideagen, that uses machine learning to help standardise email filing and finding across your business. Combining Ideagen Huddle and Mail Manager allows you to have the leading internal and external collaboration platform coupled with the best Outlook email management solution, so you can be sure that no business-critical emails go missing.

Reasons clients enjoy working with us is:​​

They address their email headache overnight​.

Staff love using the software​.

The add-in has been designed by people who work on projects, for people who work on projects.​

They get much better access and visibility to project information, regardless of whether staff are in the office or working remotely​.

How it works

The Mail Manager Outlook add-in solution enables businesses to take control and manage their emails by ensuring all project, client or job emails are saved in their designated email folder, with minimum effort. The unique benefit of the solution is its powerful search engine that can search through 2 million emails within 2 seconds.​


File and search thousands of business-critical emails in Huddle from Outlook and locally 
Manage search & attachments, and save emails to Huddle document folders

Standardise email filing instantly across the business with all emails stored in Huddle

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Mail Manager now integrates with Huddle

Mail Manager users will be able to store emails in Huddle workspaces, facilitating the use of Huddle for collaboration. Our integration is about unifying your business information, to ensure all essential documents and correspondence are in the right place.



Unifying Your Information

With Huddle and Mail Manager

In project and client-based businesses, unmanaged files such as emails and Teams chats can quickly become a chaotic and risky burden on your organisation. You need a single place where all your project and client information is stored, where you can see the complete picture of any given project you're working on. What you really need is a Single Source of Truth.



Mail Manager integration with Huddle

Ideagen Huddle's cloud-based client portal enables a bespoke experience for firms to use with their clients. It provides a safe and unique environment to review work, securely share information and collaborate efficiently. Not only that, but Huddle's File Request feature enables all participants, from your team to clients and stakeholders, to have a transparent view of the file collection process, so everything is noticed.

With Huddle and Mail Manager, you can be sure that all your emails, documents and important files are in the one location.

Learn more about the Mail Manager and Huddle integration

Want to learn more?

Request a demo of the Mail Manager and Huddle integration today to see how to:

See the integration in action!